- Providing guests with a world class experience before, during, and after the sale by treating them as if they are a guest in your home.
- Communicating effectively and professionally with team members and guests in person, over the phone, and through e-mail, text message, etc.
- Maintaining owner relationships through a follow-up system that encourages repeat business and contributes to customer satisfaction.
- Establishing personal income goals that are consistent with dealership standards of productivity, and develops a strategy to meet those goals.
- Demonstrating our core values of trust and respect, teamwork, commitment to excel, continuous improvement, and commitment to a world class experience.
The Ron Marhofer Auto Family consists of seven (7) distinct manufacturer brands (Chevrolet, GMC, Hyundai CF, Hyundai GR, Genesis, Nissan, Buick, across five (5) locations in Northern Ohio that include new and used car sales, and a full-scale parts department, service, and collision centers. We serve over 2000 Guests monthly in our sales and service departments. And are listed in the top 100 dealerships in the nation for both new and used vehicle sales.